Policies
Shipping Policy
Last updated October 11, 2026
Where we ship
We ship to [US and EU — confirm].
Processing time
Orders are processed within [confirm].
Delivery times
Delivery times: [confirm with the fulfilment partner].
Shipping costs
Shipping is free on orders over $50. Orders under $50: [rate].
Customs and duties
Orders shipped across borders may be subject to import duties or taxes, depending on your country. [Confirm who pays duties for US and EU orders.]
Tracking
When your order ships, we email you a tracking link.
Lost or damaged parcels
If your parcel is lost or arrives damaged, contact us with your order number and, for damage, a photo. We will arrange a replacement or refund.
Address changes
Need to change your address? Contact us as soon as possible. We can update it until the order has shipped.
