Privacy Policy

The data controller for this website is Swisskom Ltd, Tintyava 15, Sofia 1000, Bulgaria. Contact for privacy requests: info@swisskom.com.

Name, email address and shipping address; order history; marketing preferences; and technical data from cookies and analytics. Payments are handled by our payment processor, which receives your card details directly — we do not store them.

To process and deliver your orders, manage subscriptions, answer your questions, send marketing you have agreed to receive, and improve the site.

We process your data to perform our contract with you (orders and subscriptions), with your consent (marketing and non-essential cookies), and on the basis of our legitimate interests (site security and improvement).

We use essential cookies to run the site and the cart. Analytics and marketing cookies are only set with your consent, which you can give or withdraw through the cookie banner on the site.

Service providers who help us run the store: payment processor [to confirm], shipping carrier [to confirm], email platform [to confirm], analytics provider [to confirm] and Shopify [to confirm]. We do not sell your personal data.

Some providers may process data outside the European Economic Area. Where they do, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.

We keep order records for as long as required by tax and accounting law [period to confirm], and other data only as long as needed for the purposes above or until you ask us to delete it.

You have the right to access your data; to have it rectified; to have it erased; to restrict its processing; to data portability; to object to processing; and to withdraw consent at any time. You also have the right to lodge a complaint with a supervisory authority — in Bulgaria, the Commission for Personal Data Protection — or the authority where you live.

To exercise any of these rights, contact us at ${EMAIL}.

The site is not directed at children under 16, and we do not knowingly collect their data.

We use appropriate technical and organisational measures to protect your data, including encrypted connections.

Swisskom Ltd, Tintyava 15, Sofia 1000, Bulgaria. Email: info@swisskom.com.